Good Shepherd Services (“GSS”)

Posted on August 9, 2019

To support a new Salesforce System Administrator to help expand and strengthen the agency’s technological capacity as it transitions to Salesforce over the coming months. As a large organization geographically spread across Brooklyn, the Bronx, and Manhattan, it is essential that they create and maintain a cohesive platform to manage the agency’s data tracking and analysis systems so as to improve alignment and collaboration among programs and support departments. GSS’ current tracking systems exist across multiple databases and spreadsheets that are unable to interact with one another. By taking steps to unify these functions within just one system – Salesforce – they will enhance their capacity to integrate information across program services and functions, expand fundraising efforts that drive the future sustainability of GSS, and support processes that raise the quality of the services they provide. The Salesforce System Administrator will be responsible for supporting the implementation process and managing the technical needs of the system on an ongoing basis. GSS is a leading New York City multi-service agency serving more than 30,500 clients annually through more than 90 programs, providing at-risk NYC youth and their families with supports that promote a safe passage to self-sufficiency.